Our work by capability
Our strategies deliver business outcomes. Full stop. How we apply
our strategy revolves around generating leads and conversion.
We deliver solutions in all sectors, starting conversations with
your audience, whether B2C or B2B. It's about activating your brand
and creating a connection with your customer at all touchpoints
-both on and offline.
We're also big believers in measuring everything we do. The goal is
ensuring a superior ROI for your marketing efforts, which in turn
directly impacts lead generation, conversion and sales.
Here are just a few of our capabilities:
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Brand Activation
As the starting point to a conversation, effective brand
activation is all about action and reaction. It is the action of
creating a brand message, whether on or offline, that stimulates a
response, literally prompting an individual to raise their hand and
say 'Yes, I'm interested. Tell me more.' We have the expertise (and
track record) to creatively stimulate customer reaction, so that
the conversion process can begin.
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Lead Generation
Creating a sales funnel that works is our
specialism. Each scenario in the conversion process needs is
designed to be relevant to each of your customer personas,
maximizing the end result. Our approach is scientific: combining
smart metrics, optimization and insights, we deliver a lead
generation process that works for you, whichever sector you're
in.
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Direct Marketing
Whether high or low volume, we deliver campaigns that are always
innovative and perfectly targeted. Using cutting-edge segmenting,
testing and learning tools to optimise everything we do, we aim to
generate an exceptional response at every opportunity, helping to
grow the businesses of our clients.
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Multichannel Marketing
Our acquisition and retention campaigns deliver outstanding
results, regardless of the medium. By harnessing our direct
expertise, we create attention-grabbing ideas whether stand-alone
or part of a fully integrated campaign.
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Relationship Marketing
Attracting new customers is one thing. Retaining existing
customers and keeping them satisfied is another. We develop
strategies to mine and extend the long-term value of customer
relationships, fusing direct, social, mobile and other digital
media.
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Social CRM
Social network sites are a new battleground for brands. We
understand how to identify influencers, engage them in conversation
and convert prospects into sales.
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Sales and Event Promotions
Getting in front of your customer at the moment of truth is one
of the most effective techniques available to marketers. We can
deliver smart, quick, creative and effective in-store sales
strategies - whether these include point of sales materials,
in-store sellers or demonstrations, brand experience events,
targeted with results. Event planning and execution - for whichever
sector or need - is one of our specialties, as well.
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POS, POP and Retail Marketing
Point of purchase products often produce great results in the
impulse buy category. We design attractive, well organized and
strategically placed communication tools that get the buyers
attention and make them aware of your product, converting the
observer into a long-term user.
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Contact centers and sales support
We act as a trusted provider of services that maximise
client-customer contact. Over the telephone, online and
face-to-face, we talk to customers and generate sales. Our services
include full contact centre solutions, lead management, appointment
setting, customer care and relationship management, event booking
and product promotion fulfillment.
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Database management
'Rubbish in, rubbish out' as the maxim goes. We have a proven
track record in creating and maintaining customer information, from
small to large - across several industry sectors, and keeping the
information relevant, accurate and valuable.
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Customer analytics
We're thirsty for insights and business intelligence that engage
consumers and drive sales. From profiling, segmenting and targeting
to building and managing complex database systems, we offer a
comprehensive range of services that will turn your data into
customer insight.
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Marketing optimization
We've developed a proven set of tools to monetise and optimise
everything we do for clients, enabling us to quickly identify the
most profitable touch points, contact scenario or call to
action.