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Our work for Telenet

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Telenet has grown from a small challenging company  into the number 1 broadband market leader for residential internet, telephone and digital services in Belgium.

From a singular acquisition strategy to a full life cycle strategy

Telenet's Interactive Digital TV (iDTV) platform is an overwhelming success, with a penetration rate of more than 35% within their existing customer base. To further boost penetration, as well as increase take-up of the Video on Demand (VOD) and Premium Content (Prime) services, a segmented USP-led approach -which integrated all 'moments of truth' in the customer life cycle- was developed by Wunderman.

Applied capabilities: Brand Activation, Direct Marketing, Relationship Marketing, Customer analytics